{"id":30078,"date":"2025-07-11T15:27:25","date_gmt":"2025-07-11T13:27:25","guid":{"rendered":"https:\/\/impactup.niou.dev\/poste\/analyste-operationnel-et-commercial\/"},"modified":"2025-08-29T14:00:09","modified_gmt":"2025-08-29T12:00:09","slug":"analyste-operationnel-et-commercial","status":"publish","type":"job_listing","link":"https:\/\/impactup.com\/en\/poste\/analyste-operationnel-et-commercial\/","title":{"rendered":"Analyste operationnel et commercial"},"content":{"rendered":"<p><strong>Entreprise :<\/strong><br \/>Nous sommes un acteur cl\u00e9 de la logistique du dernier kilom\u00e8tre, au carrefour entre innovation, excellence op\u00e9rationnelle et service client. Chaque jour, nous connectons des milliers de commer\u00e7ants et de particuliers \u00e0 travers un r\u00e9seau national dense de relais et de consignes.<br \/>Notre mission : simplifier la vie de ceux qui envoient, re\u00e7oivent, livrent ou stockent.<br \/>Notre force : une \u00e9quipe engag\u00e9e, des partenaires reconnus, et une volont\u00e9 constante d\u2019innover dans une logistique plus fluide, plus responsable, et plus humaine.<\/p>\n<p>Dans le cadre du d\u00e9veloppement de ses activit\u00e9s, notre client recrute un(e)<\/p>\n<p style=\"text-align:center\"><strong>Analyste op\u00e9rationnel et commercial<\/strong><\/p>\n<p><strong>Missions :<\/strong><\/p>\n<p>Rattach\u00e9(e ) \u00e0 la direction commerciale, et en lien avec responsable du p\u00f4le support client, vous assurez les missions suivantes :<\/p>\n<p><strong>Op\u00e9rationnelles<\/strong><\/p>\n<ul>\n<li>\n<p>Traiter les demandes et dysfonctionnements signal\u00e9s par nos clients chargeurs.<\/p>\n<\/li>\n<li>\n<p>Identifier les causes, proposer des solutions et piloter des plans d\u2019action.<\/p>\n<\/li>\n<li>\n<p>Mettre en place une supervision proactive, orient\u00e9e satisfaction client.<\/p>\n<\/li>\n<li>\n<p>Suivre quotidiennement les KPIs cl\u00e9s et alerter en cas de d\u00e9rive.<\/p>\n<\/li>\n<\/ul>\n<p><strong>Commerciale &amp; Reporting<\/strong><\/p>\n<ul>\n<li>\n<p>Produire des reportings r\u00e9guliers (hebdo\/mensuels) pour les clients et la direction.<\/p>\n<\/li>\n<li>\n<p>Faire \u00e9voluer les formats et indicateurs selon les besoins m\u00e9tier.<\/p>\n<\/li>\n<li>\n<p>Contribuer \u00e0 la valorisation de la donn\u00e9e via des analyses sur-mesure.<\/p>\n<\/li>\n<\/ul>\n<p><strong>\u00a0D\u00e9marrage clients<\/strong><\/p>\n<ul>\n<li>\n<p>Recueillir les besoins des nouveaux clients ou prestations.<\/p>\n<\/li>\n<li>\n<p>Coordonner les parties prenantes pour un d\u00e9marrage fluide.<\/p>\n<\/li>\n<li>\n<p>Assurer le suivi pendant et apr\u00e8s le lancement.<\/p>\n<\/li>\n<\/ul>\n<p><strong>Ce que nous vous offrons (entre autres &#x1f60a;)<\/strong><\/p>\n<ul>\n<li>\n<p><strong>CDI<\/strong> \u00e0 pourvoir d\u00e8s que possible<\/p>\n<\/li>\n<li>\n<p><strong>T\u00e9l\u00e9travail hybride<\/strong>, <strong>titres-restaurant<\/strong>, <strong>mutuelle familiale<\/strong>, <strong>prise en charge transport \u00e0 75%<\/strong>, <strong>prime de participation<\/strong>, parcours d\u2019int\u00e9gration sur mesure<\/p>\n<\/li>\n<li>\n<p>R\u00e9mun\u00e9ration : selon profil et exp\u00e9rience<\/p>\n<\/li>\n<\/ul>\n<p><strong>Vous \u00eates\u00a0:<\/strong><\/p>\n<p>Issu(e) d\u2019une formation sup\u00e9rieure, vous disposez d\u2019une premi\u00e8re exp\u00e9rience r\u00e9ussie sur un poste similaire, id\u00e9alement dans un environnement transport ou logistique.<\/p>\n<p>Vous \u00eates \u00e0 l\u2019aise avec les chiffres et ma\u00eetrisez imp\u00e9rativement <strong>Excel<\/strong> sur le bout des doigts.<\/p>\n<p>Vous combinez <strong>rigueur, curiosit\u00e9, esprit d\u2019analyse<\/strong>\u2026 sans jamais perdre de vue la <strong>satisfaction client<\/strong>.<\/p>\n<p>\u00c0 la fois pr\u00e9cis(e), synth\u00e9tique et adaptable, vous savez convaincre avec clart\u00e9.<\/p>\n<p style=\"text-align:center\"><strong>Rejoignez une entreprise qui place l\u2019innovation, l\u2019esprit d\u2019\u00e9quipe et l\u2019excellence op\u00e9rationnelle au c\u0153ur de ses valeurs.<\/strong><\/p>\n<p style=\"text-align:center\"><strong>Postulez d\u00e8s maintenant<\/strong>\u00a0!<br \/>\u00a0<\/p>\n<p>Recrutement confi\u00e9 au cabinet Impactup, sp\u00e9cialiste des fonctions commerciales et marketing.<\/p>\n<p>Confidentialit\u00e9 assur\u00e9e.<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_promoted":"","_job_location":"75000 Paris, \u00cele-de-France","_application":"https:\/\/app.beetween.com\/WeaselWeb\/p\/#\/apply\/job\/uewrlxkyv45k\/analyste-operationnel-et-commercial","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":1,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[37],"class_list":{"0":"post-30078","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","6":"job-type-cdi","7":"job_position_filled"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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